FAQ

Frequently Asked Questions

How long does shipping take?
Standard shipping takes 3-7 business days. Express shipping is available for faster delivery.

Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by location.

How can I track my order?
Once your order ships, you'll receive a tracking number via email.

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging.

How do I return an item?
Contact us at info@glacierglow.com to initiate a return.

What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.

Can I modify my order after placing it?
Please contact us immediately at info@glacierglow.com. We'll do our best to help.

How can I contact customer service?
Email: info@glacierglow.com
Monday - Friday: 09:00 - 18:00
Saturday & Sunday: 09:00 - 17:00